Archive for August, 2017

Millions Pre-Book JioPhone as Demand Soars

August 31, 2017

After millions pre-booked the ‘India ka smartphone’ on Thursday, 24th August, Mukesh Ambani led Reliance Jio paused the pre-booking for its new feature phone, JioPhone.

Heavy demand for JioPhone

 The pre-booking for JioPhone began at 5:30 pm on 24th August 2017. Some media reports claim that the telecom operator received around three to four million registrations for the JioPhone.

While this fits with the company’s target of making around 5 million phones available, other reports claim that the total number of bookings have surpassed that number. Jio hasn’t yet confirmed any of the claims.

While the company did not state that the heavy demand was the reason for pause in bookings, the message on the company’s website said that million had booked the phone and customers would be informed when the bookings resumed. No date was given for the same.

How to register interest

 The pre-bookings have been paused. However, interested customers may still register their interest on the Jio website. This will not be treated as a pre-booking but by registering, these customers will be notified as the pre-booking resumes.

Here are the steps for individuals to register their interest for the phone:

  • Go to the Jio website, i.e. jio.com
  • Click on the register now button
  • Select the individual option
  • Enter details such as name, phone number, email ID, and pin code.
  • Click Submit

Here are the steps for businesses to register their interest for the phone:

  • Go to the Jio website, i.e. jio.com
  • Click on the register now button
  • Select the Business option
  • Enter details such as company name, contact number, email ID, PAN or GST number, and pin code
  • Select the number of devices needed
  • Click Submit

If you have booked the JioPhone 

JioPhone is expected to reach the shops by the first week of September. Customers who have already pre-booked the phone online as well as offline are expected to get their phones then. For those who have already booked the phone, a message congratulating them on pre-booking the JioPhone and stating that the payment of INR 500 has been received was sent. The message also mentioned that once the phone is available, the customer will receive the store details.

Here is what happens once the JioPhones hit the stores:

  • For updates on the JioPhone’s delivery status, customers may dial 1800-890-8900 from the phone number registered while pre-booking the phone
  • Once the JioPhones reach their respective stores, the store details will be sent to the customer. These stores are expected to be allotted based on the pin code the customer filled in while booking the phone.
  • The customer will then have to go to the store to collect the JioPhone
  • The customer will have to carry INR 1,000, Aadhar card for identification, as well as the confirmation message or email received after pre-booking the phone

Summary

After an estimated three to four million people pre-booked the JioPhone, the telecom operator has paused the bookings.

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